Convert reception personnel in main distribution channel

The below note from Doug Kennedy is of great interest from the perspective of a distribution manager and provide channel management insight for the online gate: ‘If your hotel has on-site reservations this is also an opportunity, as experience shows that calls are often transferred unnecessarily even when the office is staffed. Ironically, instead of … More Convert reception personnel in main distribution channel

High and Low price thresholds when booking a room

An interesting study evaluating 32 people’s eye tracking patterns of leisure travelers who had booked a hotel online in the last six months by Stephani K.A. Robson, senior lecturer at Cornell University School of Hotel Administration and her research partner Breffni Noone, reveal the following: People have high and low price thresholds The study revealed … More High and Low price thresholds when booking a room

Advanced Revenue Management Tools and Online Distribution

The market offers integrated software systems comprised with advanced revenue management tools. Can you think of any software or company example? that automate the pricing process as much as possible, allowing operators to be much more strategic in their distribution and room rate decisions. Revenue Strategists have seen a shift from crunching numbers, to creating pricing … More Advanced Revenue Management Tools and Online Distribution

channel manager in HRS(Hotel Reservation System)

Activation of Channel Manager inside HRS-Hotel Reservation System is done under HSA – Hotel Self Administration. Click on Channel Manager on the right hand like you see in the menu: Once Listed on HRS you will have your profile as well in Hotel.de and the new market niche http://holidays.hrs.de specially launched this year 2015 for … More channel manager in HRS(Hotel Reservation System)